FAQs

Frequently Asked Questions

What information should I provide for a quotation?

Please share your 3D CAD files, drawings, required quantity, preferred material, surface finish, tolerance requirements, and target delivery date. Our team will review the information and contact you if any technical details need clarification.

Which CAD file formats do you accept?

STEP and STP files are preferred for most manufacturing reviews. We can also evaluate commonly used formats such as IGES, X_T, SLDPRT, and STL, together with PDF drawings where tolerances or inspection requirements are specified.

Can you support prototypes and low-volume production?

Yes. We support one-off prototypes, engineering validation parts, bridge production, and repeat low-volume orders across CNC machining, 3D printing, vacuum casting, sheet metal fabrication, and other manufacturing processes.

How do you select the right manufacturing process?

Process selection is based on geometry, material, tolerance, surface requirements, quantity, lead time, and intended use. Our engineers review these factors and recommend a practical manufacturing route for your project.

What tolerances can you achieve?

Achievable tolerance depends on the process, material, part size, geometry, and feature location. Please include critical dimensions and tolerance requirements in your drawing so they can be reviewed before quotation and production.

Do you provide material certificates and inspection reports?

Material certificates, dimensional inspection reports, and other quality documents can be provided when requested. Documentation requirements should be confirmed before production so they can be included in the project plan.

How are my CAD files and project information protected?

Project files are handled through controlled internal access and are used only for quotation, engineering review, manufacturing, inspection, and delivery. We can also sign an NDA before detailed project information is shared.

Do you ship parts internationally?

Yes. We support international delivery and use protective packaging appropriate to the part geometry, finish, and shipment method. Available shipping options and estimated transit times are confirmed with each order.

ⓘ  Still have questions? Contact our team and we’ll help.

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